1. Introduction

At Comfy Habitat Limited (“we,” “our,” or “us”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications. We are dedicated to ensuring that your privacy is respected and protected.

2. Information We Collect

When you use our services, we collect personal information that includes your name, email address, phone number, and details about your property preferences. This information is collected to provide you with personalized service, assist with property searches, and facilitate transactions.

In addition to personal details, we gather usage data related to your interactions with our website. This includes your IP address, browser type, device information, and the pages you visit. We also use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. Cookies help us understand your preferences and improve our website’s functionality.

If you make a transaction, we collect financial information necessary to process payments. This ensures that transactions are handled securely and efficiently.

3. How We Use Your Information

We use your personal information primarily to provide and improve our services. This includes facilitating property searches, handling inquiries, and managing transactions. By understanding your property preferences and needs, we can offer a more tailored and effective service.

Your contact details enable us to communicate with you regarding property updates, newsletters, and other relevant information. We also use your data to respond to your queries and offer customer support, ensuring you receive the assistance you need.

We may also use your information to comply with legal obligations, resolve disputes, and enforce our agreements. This ensures that we adhere to legal requirements and protect our rights and those of our clients.

4. How We Share Your Information

To deliver our services effectively, we may share your information with third-party service providers who assist us in areas such as payment processing, email delivery, and marketing. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was provided.

In the event of a business transaction, such as a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will ensure that such transfers are conducted in accordance with this Privacy Policy.

We may also disclose your information if required by law or to protect the rights, property, or safety of Comfy Habitat, our clients, or others. This includes complying with legal processes or responding to lawful requests from public authorities.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. Our security protocols include physical, administrative, and technical safeguards designed to ensure the confidentiality and integrity of your data. However, no data transmission over the internet or electronic storage can be guaranteed as completely secure.

6. Your Rights

You have several rights regarding your personal information. You can access, correct, or request deletion of your data by contacting us. We will respond to your requests in accordance with applicable laws.

If you prefer not to receive marketing communications, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly. Additionally, you may request a copy of your personal information in a structured, commonly used format to transfer to another entity.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies help us remember your preferences and improve our site’s functionality. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We may also use third-party cookies for analytics and advertising purposes. We do not control these cookies, and their use is governed by the privacy policies of the respective third parties.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are located outside Nigeria, your personal information may be transferred to, and processed in, Nigeria or other jurisdictions where Comfy Habitat or our service providers operate. We ensure that appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated effective date. It is your responsibility to review this policy periodically for any updates.